Dear Valued CATtrans Customers, Thank you for your continued patronage and support. We have received notification today from our international logistics partner, OCS, that their domestic delivery carrier in Japan, “Sagawa Express,” is experiencing nationwide delivery delays due to a sudden and significant increase in shipment volume. Consequently, delivery times for all parcels shipped via...

Thank you for your continued support of CATtrans.To enhance our service, we will be performing a system update as scheduled below. 【Update Schedule】From October 20, 2025 (Monday), 15:00 (China Time) 【Update Details】 1.New Top-Up FeatureA top-up feature will be added to the “Financial” management page.Top-up Amount: Fixed at CNY 500 per transactionPayment Method: Amount converted...

Dear CATtrans User, Thank you for your continued support and patronage of CATtrans.We would like to inform you of the holiday schedule for October 2025 due to China’s National Day: ▼ All OperationsHoliday Period: October 1, 2025 (Wed) – October 8, 2025 (Wed)*Normal business operations on September 28 (Sun) and September 11 (Thu). ▼ CATtrans...

Thank you for your continued support and patronage of CATtrans.We have implemented the following system updates. 1.Invoice Information Editing FunctionBefore the update: Invoice information could only be edited on the “Parcel Details” page.After the update: You can now directly edit the final displayed invoice information from the “Order Details” page.※ Please note: Parcels with the...

Thank you for your continued support and trust in CATtrans.To help you better understand and use our services, we would like to clarify the definitions and management methods of “Package” and “Order” on our platform. About “Package” Each individual parcel sent to our warehouse is defined as a “Package”. Examples: Arrival photo service, detailed inspection,...

Thank you for your continued use of CATtrans.To help our customers understand the current status of their packages more easily, we would like to explain the meaning of the color codes used within our system. Grey: 【Pending】 Meaning: We have not yet started processing the package.Example: Package has arrived at the warehouse but has not...

Dear CATtrans Valued Customers, Thank you for your continued support. We are pleased to inform you that we have updated the Invoice Information entry function on the Package Management detail page. You can now add or delete declaration items at any time after your parcel arrives at our warehouse and before it is shipped.Please note:...

Dear Valued Customers, Thank you for your continued support of CATtrans!We are pleased to announce the addition of a new “Contact Notes” feature on the “Pre-Registration for Parcel Forwarding” page. 【New Feature Details】You can now provide simple instructions regarding parcel inspection before your package arrives at our warehouse. Examples: 【Important Notes】1.Non-Applicable Requests 2.Free Service Limitations...

Thank you for your continued support of CATtrans.We have upgraded our parcel forwarding management system based on valuable customer feedback. ＜Key Improvements＞ If you have any questions or suggestions for further improvements, please feel free to contact us via our inquiry form. We appreciate your continued trust in CATtrans! June 17, 2025CATtrans

Thank you for your continued support of CATtrans.Our office will be closed during the following period due to the Dragon Boat Festival holiday: ■ Holiday PeriodMay 31 – June 1 , 2025 ■ Business ResumptionNormal operations will resume on June 2 , 2025. Please note that we will be unable to respond to inquiries during the holiday.We...