We sincerely thank you for your continued support of CATtrans. Since our official launch on March 18, 2025, we have been warmly welcomed by many of you as a new forwarding service platform. The entire CATtrans team is deeply grateful for your trust and patronage. Every order you place and every piece of valuable feedback...

Dear CATtrans Users, Thank you for your continued support and patronage of CATtrans. In order to further enhance our service quality, we will be performing a system update. 【Update Schedule】December 29, 2025 (Monday), 9:00 – 10:00（Beijing Time） 【Update Details】 Optimization of internal processing workflows. Improved system messages and interface notifications for better clarity and user...

Thank you for your continued support of CATtrans. We have completed a system update. The main changes are as follows: ※Important Note※The styling updates may be affected by your browser’s cache (temporary files). If you experience issues such as distorted page display or new features not appearing, please close all browser tabs, clear your browser...

Thank you for your continued patronage of CATtrans.We would like to inform you of our business closure schedule for the year-end and New Year holidays. ▼ CATtrans Service ScheduleClosure Period: Thursday, January 1, 2026, to Friday, January 2, 2026 During the closure period, services including shipping and customer inquiry responses will be suspended.We apologize for...

Dear Valued CATtrans Customers, Thank you for your continued patronage and support. We have received notification today from our international logistics partner, OCS, that their domestic delivery carrier in Japan, “Sagawa Express,” is experiencing nationwide delivery delays due to a sudden and significant increase in shipment volume. Consequently, delivery times for all parcels shipped via...

Thank you for your continued support of CATtrans.To enhance our service, we will be performing a system update as scheduled below. 【Update Schedule】From October 20, 2025 (Monday), 15:00 (China Time) 【Update Details】 1.New Top-Up FeatureA top-up feature will be added to the “Financial” management page.Top-up Amount: Fixed at CNY 500 per transactionPayment Method: Amount converted...

Dear CATtrans User, Thank you for your continued support and patronage of CATtrans.We would like to inform you of the holiday schedule for October 2025 due to China’s National Day: ▼ All OperationsHoliday Period: October 1, 2025 (Wed) – October 8, 2025 (Wed)*Normal business operations on September 28 (Sun) and September 11 (Thu). ▼ CATtrans...

Thank you for your continued support and patronage of CATtrans.We have implemented the following system updates. 1.Invoice Information Editing FunctionBefore the update: Invoice information could only be edited on the “Parcel Details” page.After the update: You can now directly edit the final displayed invoice information from the “Order Details” page.※ Please note: Parcels with the...

Thank you for your continued support and trust in CATtrans.To help you better understand and use our services, we would like to clarify the definitions and management methods of “Package” and “Order” on our platform. About “Package” Each individual parcel sent to our warehouse is defined as a “Package”. Examples: Arrival photo service, detailed inspection,...

Thank you for your continued use of CATtrans.To help our customers understand the current status of their packages more easily, we would like to explain the meaning of the color codes used within our system. Grey: 【Pending】 Meaning: We have not yet started processing the package.Example: Package has arrived at the warehouse but has not...