Thank you for your continued support and trust in CATtrans.To help you better understand and use our services, we would like to clarify the definitions and management methods of “Package” and “Order” on our platform. About “Package” Each individual parcel sent to our warehouse is defined as a “Package”. Examples: Arrival photo service, detailed inspection,...

Thank you for your continued use of CATtrans.To help our customers understand the current status of their packages more easily, we would like to explain the meaning of the color codes used within our system. Grey: 【Pending】 Meaning: We have not yet started processing the package.Example: Package has arrived at the warehouse but has not...

Dear CATtrans Valued Customers, Thank you for your continued support. We are pleased to inform you that we have updated the Invoice Information entry function on the Package Management detail page. You can now add or delete declaration items at any time after your parcel arrives at our warehouse and before it is shipped.Please note:...

Dear Valued Customers, Thank you for your continued support of CATtrans!We are pleased to announce the addition of a new “Contact Notes” feature on the “Pre-Registration for Parcel Forwarding” page. 【New Feature Details】You can now provide simple instructions regarding parcel inspection before your package arrives at our warehouse. Examples: 【Important Notes】1.Non-Applicable Requests 2.Free Service Limitations...

Thank you for your continued support of CATtrans.We have upgraded our parcel forwarding management system based on valuable customer feedback. ＜Key Improvements＞ If you have any questions or suggestions for further improvements, please feel free to contact us via our inquiry form. We appreciate your continued trust in CATtrans! June 17, 2025CATtrans

Thank you for your continued support of CATtrans.Our office will be closed during the following period due to the Dragon Boat Festival holiday: ■ Holiday PeriodMay 31 – June 1 , 2025 ■ Business ResumptionNormal operations will resume on June 2 , 2025. Please note that we will be unable to respond to inquiries during the holiday.We...

We are excited to announce that our official Twitter/X account (@CATtransservice) is now active! Going forward, we will share important announcements, updates, and exclusive content on both our website and Twitter. Follow us to stay informed! 🔹 Follow here: https://twitter.com/CATtransservice Thank you for your support! 2025.5.26CATtrans

Dear Valued Clients, In accordance with the national statutory holiday schedule and considering the company’s operational needs, we hereby announce the 2025 Labor Day holiday arrangements as follows: Holiday Period:From Thursday, May 1st to Sunday, May 4th, 2025, with a total of 4 days off (including adjusted leave).Normal work will resume on Monday, May 5th, 2025. We sincerely appreciate...

Dear customer: Hello! Thank you for your continuous support and trust in us. In order to further enhance your shopping experience, we have officially launched the “Package Receipt” query function. The specific content is as follows: On the left menu bar of the personal center, the package delivery page can query the package records received...