Thank you for using CATtrans. To make the handling of domestic return shipping fees within China smoother,we have added a new “Return Pickup Service”! Previous Return Process Previously, returns followed the same process as regular packing and shipping: However, this method incurs domestic return shipping fees in China.In cases where the seller bears the return...

Thank you for using CATtrans. We have listened to your feedback and are excited to announce the launch of our new “Change Shipping Address” feature! ■ When Can You Change the Address?This feature is available for orders with an “Unpaid” status.(Please note: Addresses cannot be changed for orders that have already been paid for.) ■...

The Chinese New Year holiday has ended, and CATtrans is back to business as usual from February 24 (Tuesday)! Packages that arrived during the holiday will be registered and processed progressively📦We specialize in shipping anime goods (Ensemble Stars, Genshin Impact, Pokémon, etc.), as well as items other companies refuse—such as those containing batteries, liquids, or printed materials✨ ⚠️ Post-holiday...

Thank you for your continued support and trust in “CATTrans.”We sincerely appreciate the trust and support our valued customers have shown us throughout 2025. We look forward to your continued patronage in 2026 and remain committed to enhancing our service quality for an even better experience. Due to the Chinese New Year holiday arrangements, operations...

Thank you for your continued support of CATtrans. We will be performing a system update to release new features, as detailed below: ■ Update ScheduleStarting today at 13:00 ■ Update DetailsRelease of the new “PAYPAL Payment Function” ■ Notice to Our Customers We apologize for any inconvenience this may cause and appreciate your understanding as...

We sincerely thank you for your continued support of CATtrans. Since our official launch on March 18, 2025, we have been warmly welcomed by many of you as a new forwarding service platform. The entire CATtrans team is deeply grateful for your trust and patronage. Every order you place and every piece of valuable feedback...

Dear CATtrans Users, Thank you for your continued support and patronage of CATtrans. In order to further enhance our service quality, we will be performing a system update. 【Update Schedule】December 29, 2025 (Monday), 9:00 – 10:00（Beijing Time） 【Update Details】 Optimization of internal processing workflows. Improved system messages and interface notifications for better clarity and user...

Thank you for your continued support of CATtrans. We have completed a system update. The main changes are as follows: ※Important Note※The styling updates may be affected by your browser’s cache (temporary files). If you experience issues such as distorted page display or new features not appearing, please close all browser tabs, clear your browser...

Thank you for your continued patronage of CATtrans.We would like to inform you of our business closure schedule for the year-end and New Year holidays. ▼ CATtrans Service ScheduleClosure Period: Thursday, January 1, 2026, to Friday, January 2, 2026 During the closure period, services including shipping and customer inquiry responses will be suspended.We apologize for...

Dear Valued CATtrans Customers, Thank you for your continued patronage and support. We have received notification today from our international logistics partner, OCS, that their domestic delivery carrier in Japan, “Sagawa Express,” is experiencing nationwide delivery delays due to a sudden and significant increase in shipment volume. Consequently, delivery times for all parcels shipped via...