Guidelines for using CATtrans
Register as a member and ship one item directly to the world!
Step1.shopping
Prepare the goods to be sent abroad. Orders can be placed through Taobao, 1688 shopping platform, or self owned products
Step2.Domestic delivery
Send the prepared goods to our CATtrans warehouse in angzhou, China first. Warehouse collection, inspection, and warehousing.
Step3.Overseas delivery
Choose the international logistics that you like or are suitable for, with one package shipping to over 200 countries worldwide.
Expenses
Initial expenses, fees and fixed expenses are unnecessary and only international shipping!
You can use shipping agency service at an inexpensive price in the industry!
Additional fees will only be charged to you after use, and all of the following items are free of charge
What will we do after receiving your package?
After receiving your package, we will inspect the goods, take photos and weigh them. And finely classify the packaged goods, and each item will be individually packaged. Very suitable for Alibaba International Station’s one piece shipping service, of course, these are all free basic operations.
Rich experience and professional knowledge
We can provide customers with optimized consolidation logistics solutions to more effectively utilize space, thereby reducing transportation costs and reducing the risk of damage to items during transportation.
Pursuing customer experience
International e-commerce, company samples, and personal packages can all use our forwarding service!
A good customer experience can help us establish a competitive advantage, attract and retain more loyal customers.
To this end, we are committed to understanding the needs and expectations of our customers, continuously improving our services, optimizing business processes, and providing high-quality customer service.
Customer Service Center
“Can we send it overseas?” “Can we use our own packaging materials?” “Can we ship it to Japan or the United States?”
We provide customers with various ways to contact customer service, such as phone, email, social media, online chat, etc., to choose the most suitable way for them.
Email contact
Send us an email or use instant messaging tools such as QQ and WeChat to contact us. No matter which method you choose, we will reply to you as soon as possible and do our best to solve your problem.
Work order contact
After registering as a member, you can contact our customer service through the system. The system corresponds to each package and keeps chat records for a long time, which can be viewed at any time.
Telephone contact
You can also call our customer service hotline at any time. Our customer service representatives will be happy to assist you, answer your questions, solve problems, and listen to your suggestions and opinions.
Let’s get started
Newly registered members will receive a free 80 yuan coupon