Dear Valued Customers,
Thank you for your continued support of CATtrans!
We are pleased to announce the addition of a new “Contact Notes” feature on the “Pre-Registration for Parcel Forwarding” page.
【New Feature Details】
You can now provide simple instructions regarding parcel inspection before your package arrives at our warehouse.
Examples:
- “Do not open the package (contents: color samples, badges).”
- “Please take photos of the items.”
You may specify any inspection-related requests in advance.
【Important Notes】
1.Non-Applicable Requests
- Requests unrelated to inspection (e.g., “Please reinforce packaging”) may not be communicated properly.
- For other services (e.g., detailed inspection, repacking), please select the corresponding paid options separately.
2.Free Service Limitations
- Your requests will be processed free of charge, but we cannot be held responsible if they are not fulfilled.
- Additional fees may apply if the workload is significant.
3.For Guaranteed Execution
- We recommend using the “Detailed Inspection (Paid)” service.
【Purpose of This Feature】
This feature is designed to make it easier for customers to communicate simple requests and improve service efficiency.
CATtrans remains committed to providing you with the best service possible!
For any questions, please feel free to contact our English support team.
2025-8-15
CATtrans
