privacy statement

The security of your personal information is very important to us, and we attach great importance to your trust. Under no circumstances will we sell or disclose your personal information to third parties. We will protect the security and privacy of any personal information you provide us, and will only use the information we describe here. If you have any questions, suggestions or opinions about the privacy policy, you can contact us at any time by accessing the CATtrans online customer service system or the official CATtrans service account.

This policy does not apply to services provided to you by other third parties, nor does it apply to services for which we have separately set our privacy policy.

Before using CATtrans services, please carefully read and thoroughly understand this policy. After confirming full understanding and agreement, you can use the relevant services. Your agreement to the privacy policy represents that you have understood the functions provided by the application and the necessary personal information required for its operation.

What personal information do we collect?

You may choose to use or access our website without disclosing any personal or transaction information about yourself, but you need to register an account to experience our complete services. If you provide us with your information, it means that you agree to transmit and store it on our server.

How do we use your personal information?

We will not sell or disclose any personal information of users, and strive to protect your information and privacy. We will provide you with better services by using your information, including:

  1. We will contact you via email and provide you with a range of our services, including consultation services, order information services, package information services, product after-sales services, etc.
  2. Communicate platform activities to you through email and on site messaging, including providing you with coupons, shipping discounts, and special promotions, as well as opportunities to use third-party services.

You also have the right to cancel notifications at any time for the above purposes. You can log in to the CATtrans website and set your own settings in the custom functions.

In the following situations, according to laws, regulations, and national standards, our partners do not need to obtain your authorized consent to use, or transfer or disclose your personal information:

  1. Necessary in accordance with laws and regulations, mandatory requirements of administrative and judicial departments, and other statutory obligations;
  2. It is necessary to provide, within the scope permitted by laws and regulations, in order to safeguard the public interest, property safety, and protect you or other CATtrans users, CATtrans, its affiliates or partners from harm;
  3. Necessary to achieve the core functions of our products and/or services or provide the services you need;
  4. Process your own publicly available personal information within a reasonable range, or other legally disclosed personal information (such as legitimate news reports, government information disclosure, and other channels that legally disclose personal information);
  5. Handle disputes or controversies between you and others according to your needs;
  6. Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
  7. Used based on social public interests and sudden public health emergencies that comply with laws and regulations.

Please note that unless we have obtained your consent, we will not share your personal information with any advertisers. We will not solicit personal information from children or other individuals who do not have the ability to act responsibly, without the permission, knowledge, or presence of our guardians, nor will we make requests for personal information from them.

You hereby acknowledge that sharing or transferring personal information that has undergone de identification processing, and ensuring that the data recipient cannot recover and re identify the personal information subject, does not constitute external sharing, transfer, or public disclosure of personal information. The storage and processing of such data will not require separate notice to you and your consent.

We may entrust authorized partners to process your personal information in order to authorize partners to provide certain services or perform functions on your behalf. We will only authorize our partners to process your information for the legitimate, legitimate, necessary, specific, and clear purposes stated in this policy statement, and authorize them to only have access to the information they need to fulfill their duties. CATtrans will not provide our partners with your private information such as email, CATtrans website account member name and password, contact information, etc.

How long will we keep your information?

Once you successfully register for a CATtrans account, we will permanently save your personal information. If you wish to cancel your account or delete your personal information, please contact our online customer service.

How do we protect your personal information

We will take all reasonable and feasible measures to protect your personal information. We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected.

Policy updates

To bring you a better product and service experience, we continuously strive to improve our products, services, and technology. When there are new services and business process changes, we may update our privacy policy to inform you of the specific changes. Please pay attention to this page in a timely manner and follow the latest policy on the page. Once the latest policy is announced, it will be binding on you.

Contact Us

If you have any questions about the privacy statement
Please contact:info@CATtrans.com